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Our Online Customer Service Team will be happy to assist you for eligible returns, with return instructions and the return shipping address. 

If you are not completely satisfied with your purchase from IG Haircare, you may return your product to us for a refund or exchange within 30 days. Please note, customers are responsible for shipping costs to send the product back to us.

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance. Please provide the order number along with your email address and phone number for fastest service.

Clearance and sale items are final sale and cannot be returned.

Please contact us to begin a return or exchange.

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